Reservations
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Reservations

Reservation Policy

PRICES:

the values ​​are displayed in US dollars without tax (19%).If foreign canceled unsaid always cancel tax in US dollars or credit card or debit card issued abroad, which is charged in dollars.If abroad but paid in Chilean pesos or card issued in Chile, you must pay tax.

This is the current legislation in Chile relating to VAT accommodation for foreigners.


RESERVATIONS:

When sending your reservation the total quota it on your credit card verification, but will not charge anything on it.This quota reservation is automatically deleted after a few days.If this does not happen and still appears on your card should contact your issuing bank, but does not mean that we have made charge.

If verification presents problems will be informed by email so that you can send a new reservation with the correct information.


CANCELLATION OF RESERVES AND CHANGES OF DATES

Reservation cancellations and date changes according to the restrictions of the fee, the customer must perform on the same site or platform where they made the reservation, selecting the "cancel" option or equivalent.If such cancellation, that is your responsibility, not made, the reservation remains in effect and the customer can risk fines by cancellation policies.No cancellations are received by any other means, especially e-mail, telephone or in person with the exception of those passengers who entered directly into the hotel without prior reservation.



  • The reservation can be canceled without charge up to 5 days before arrival.
  • The reservation can be canceled with less than 5 days prior to arrival canceling the first night.
  • In case of no show should cancel the total cost of the stay and the reservation will remain in effect for 24 hours.After that period the room will be released.
  • If the cancellation is made after check-in for subsequent days of stay, you will be charged within 5 days of the full reservation and freed from day 6 onwards, counted from the time the cancellation is announced.
  • For those promotional rates or packages that include additional services, the cancellation of the stay can be performed on the same terms outlined above, adding the price of selling it or additional services included in the promotion.By way of example and without this constituting a detailed list of cases, if a promotional rate includes the taxi from the airport and once in the hotel want to cancel the reservation, you must add the value of the taxi to the cancellation, because the service was already provided and can not be returned.



Rebooking can always perform according to availability, but within the terms stated above.Those days are charged as a result of the prescribed periods do not constitute payment for the new reservation on the new date.


Check-in 0:00 is considered the day of arrival, Chilean time

Children: Are children free of payment to under 7 years of age, without breakfast, private rooms and apartments.Breakfast can be added separately at the time of booking or at reception.Children under 7 years can not sleep in dormitory.

It is your responsibility to enforce the policy of children at the time of booking, as if upon check - in the age of the children does not fit the appointed here, reception will be held at the corrrespondientes settings by adding them as adults.


RACK RATE (*) IN CHILEAN PESOS VAT INCLUDED BY NIGHT:


Dormitory: $ 21.240

SUITE STANDARD: $ 63.546

SUITE DELUXE: $ 70.686

DEPARTMENT DELUXE2: $ 106.386 (UP TO 3 PAX)

DEPARTMENT Deluxe4: $ 134.946 (UP TO 4 PAX)


Rates include breakfast


(*) Rack rate is the maximum rate you can afford.

     

     

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